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Versa not turning on after reset

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The heart rate on my Versa stopped working so I’ve checked it was switched on which it was (turned it off and on again a few times). I then reset my device a few times and it still wasn’t working. 

 

As a last resort I have now tried a factory reset but my device won’t restart at all (it was fully charged before I attempted this). I’ve tried holding all 3 buttons for over 3 minutes and still nothing. It’s just over a year old and I can’t afford to replace it. I hate that things only last for a year! Please tell me there’s something I can do about it before I resort to a normal old watch. Thanks!

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I had this same problem til I found another post on here!! 

“I found that if you press and hold the left and bottom right button at the same time until the Fitbit icon comes on the screen then release!!“

I had tried all sorts too and then boom working again!! 

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