Versa not turning on and stopped tracking sleep

[Ashasingha]

I bought my fitbit versa back in October 2018, so its now out of warranty. Last week, it stopped tracking my sleep. So, I did a forced shutdown to fix the issue. Then, I noticed the pulse tracker was not working properly as it was showing high pulse all the time. I did a factory reset, hoping it will solve the issue. After this, I downloaded the new update as well and synced my versa with the app. The pulse meter stopped working. I waited for 2 days and there was no change. It kept showing red light. I adjusted the watch on my wrist as well. 

I then decided to again factory reset. Post this, my watch is not turning back on. I've charged it for over 24 hours. It is unresponsive. I have pressed the 3 buttons & the 2 buttons for over 5 mins each. Nothing is helping

Pls suggest!

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Ashasingha, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

Regarding the sleep tracking and screen issues that your Fitbit Versa has experienced, I appreciate the the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they are assisting you via email. Please reply to their last email if you have additional questions and they'll be happy to assist.

I'll also be around if more help is needed.