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Versa not turning on or charging

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My Fitbit Versa ,

Is not turning on or taking a charge. Please help?

 

 

Moderator edit: updated subject for clarity

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Hi @TYoga, welcome to our Fitbit Community! Regarding the charging and screen issues that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. Don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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