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Versa not working after a swim

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‎07-24-2021 08:46 - last edited on ‎07-24-2021 12:06 by Fitbit Moderator

‎07-24-2021 08:46 - last edited on ‎07-24-2021 12:06 by Fitbit Moderator

I went swimming with my versa and was really looking forward to seeing my stats after... but it turned off after 4 minutes and wont turn back on. I'm really upset - anyone know what I can do please?

 

 

Moderator edit: format

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‎07-24-2021 12:06

‎07-24-2021 12:06

@misslepley Welcome to our Fitbit Community. I totally understand how you feel about your Fitbit Versa since it won't turn on.

 

I noticed that you contacted our Support team and they assisted you via chat and email. Please reply to their email so they can follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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