Versa not working after taking a shower.

[Icequeen.]

Hello i bought my versa four months ago. All was fine till i wore it yesterday in the shower to wash my hair. At first the screen wasn't responding to touch then i did several restarts after going through the forum here.Now it is not just working at all...it only flickers the green light at the back occasionally 😟😟

Moderator Edit: Clarified Subject.

[NellyG]

Oh dear, @Icequeen. Not sounding good! I will flag your post for a moderators assistance.

[MarcoGFitbit]

Hello @Icequeen. I hope you're doing well, it's nice to see you around the Fitbit Community. It's nice to see you too @NellyG. 

@Icequeen. I appreciate your participation in the Forums and for sharing your experience with us. At this moment I have reached our Support Team in your behalf and it seems you already created a case with them and they have already provided you options in regards of this situation. 

If you need further assistance, please feel free to reply to our team, I'm sure they will be more than happy to continue assisting you. 

Have a great day, thanks again for sharing your experience with us.

[Icequeen.]

Thanks alot for replying...i called them and I'm already getting a
replacement.

[MarcoGFitbit]

Hello @Icequeen. I hope you're doing well, thanks for taking the time to reply and let us know our Support Team has provided you a replacement Versa, I'm very glad. 😄

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

[BBL713]

Same  happened to me.  I have a Versa 2.  Of course it is out of warranty.  It has never been in water. I forgot and wore it in the shower.  The screen went blank.  On the underside  I can see condensation.  I would purchase another Smartwatch if I could be reassured the 50 meter water resistance actually works. Apple vs Fitbit.