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Versa not working off charger dock

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‎11-12-2020 22:52 - last edited on ‎11-13-2020 05:04 by Moderator Alum

‎11-12-2020 22:52 - last edited on ‎11-13-2020 05:04 by Moderator Alum

My Fitbit Versa will not work when it is Not connected to the charger. I have tried to resolve the problem with all the suggested methods and still no look. Anyone have any other suggestions on what to do?

 

 


Moderator edit: subject updated for clarity

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‎11-13-2020 05:03

‎11-13-2020 05:03

Hello @Kaslin89, welcome to the Fitbit Community forums, I'll be glad to help you with this. 

 

Thank you for sharing that you've been having trouble with the Versa watch that is not working when not connected to the charger and confirming that you already tried all the troubleshooting steps found in the forums.  

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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