12-03-2019
14:46
- last edited on
12-07-2019
08:26
by
JuanJoFitbit
12-03-2019
14:46
- last edited on
12-07-2019
08:26
by
JuanJoFitbit
For some reason, my Versa has needed a charge daily, starting about 3 days ago. This came out of nowhere, and is starting to be a bit agitating. I haven't made any changes to the settings on my Versa that would cause the battery to drain this fast; the only thing that has happened is the release of the Versa 2....Has anyone else started having this issue?
Moderator edit: format
12-04-2019 04:53
12-04-2019 04:53
@Mamamiaaahh, welcome to our Fitbit Community. I'm happy to assist your with your Fitbit Versa since the battery is draining fast even though you haven't changed any setting.
I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Versa. This article may contain tips that you already followed but you can skip them and proceed with the rest.
Keep me posted on the outcome.
12-04-2019 06:35
12-04-2019 06:35
I've tried your suggestions and no luck.
12-07-2019 08:29
12-07-2019 08:29
@nancyclist, I'm sorry for the late response. However, let me welcome you to our Fitbit forums.
Since your Versa's battery is still draining even after trying the recommended tips, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.
I'll be around if any question arises.