03-17-2021 03:46
03-17-2021 03:46
My Versa has stopped recording my BMR. When I’m not moving it says I’m burning zero calories (which obviously isn’t true). It stopped a couple of weeks and go and then restarted. And now it’s stopped again. I’m pretty certain this must be a problem with the app, as there is no actual measurements going on here. Please could you advise. I’ve reset the device and updated the app and it still I’ve only used 200 calories today.
03-17-2021 08:37
03-17-2021 08:37
Check if your weight is entered correctly, at least approximately, not too low by say a decimal point placement.
03-17-2021 13:07
03-17-2021 13:07
Hi. Thanks so much for the reply. My details haven’t changed, so it can’t be that, but I appreciate the suggestion.