04-07-2018
17:12
- last edited on
04-16-2018
07:18
by
MarcoGFitbit
04-07-2018
17:12
- last edited on
04-16-2018
07:18
by
MarcoGFitbit
To anyone that is from Australia that has pre ordered the Versa, has your card been charged or have you been given a shipment date yet?
Moderator Edit: Clarified Subject.
04-18-2018 07:40
04-18-2018 07:40
Hello everyone, I hope you're having a great day.
First of all, I would like to apologize for the delay in shipping your Fitbit order. I appreciate your feedback and I wanted to assure you that we take into consideration all the comments provided by our users to continue improving your experience.
Our team is working as fast as possible to get your order out to you and we'll send a confirmation email as soon as your product has shipped.
@slong-au, unfortunately at this moment I don't have a specific timeframe for when the Versa will start shipping from the Australian store.
I appreciate all your patience and understanding, if there's anything else I can do for your, please feel free to reply.
04-18-2018 16:12
04-18-2018 16:12
04-19-2018 05:45
04-19-2018 05:45
Hello @slong-au, I hope you're doing well, thanks for taking the time to reply.
I appreciate you have come back and have kept me updated, I'm hopeful you will receive your Versa soon and that you will be very pleased with it.
If there's anything else I can do for you, please feel free to reply.