help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa over estimating calories burned

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2019 16:41

‎02-08-2019 16:41

I typically burn 2500 per day. My vesa has been saying I’ve burned 10,000 or more for the last week which is wrong and not possible 

Best Answer
0 Votes
1 REPLY 1

‎02-08-2019 17:27

‎02-08-2019 17:27

Hi, try restarting your Versa several times in a row by pressing and holding the left and right lower key buttons together untill the Fitbit logo appears and release the buttons. Hope this will solve your problem. 

Best Answer
0 Votes