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Versa patially syncing

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‎08-05-2018 14:57

‎08-05-2018 14:57

My last sync was 8/5/18 at 1:15 pm.  It will update my food log but nothing else.  I've tried restarting the fitbit, unsyncing all Bluetooth connections and resyncing, turning off/on the phone and the Versa all to no avail.  Now what?  Hoping for help...

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‎08-05-2018 23:25

‎08-05-2018 23:25

Two questions - does the app update itself later in the day? Sometimes with my trackers, they seem to only partially sync, but it has obviously all synced through to the server, just not registered in the app, as the figures appear later inbthe day with no further sync.

What phone are you using?

 

Id suggest two things - restart the Versa several times and also uninstall the app, reinstall it and log back in

Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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