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Versa paused on its own while walking

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‎07-10-2018 09:59 - last edited on ‎07-18-2018 11:53 by Fitbit Moderator

‎07-10-2018 09:59 - last edited on ‎07-18-2018 11:53 by Fitbit Moderator

Everytime i go for a walk my tracker paused on its own and I did not realise so what to do

 


Moderator edit: updated subject for clarity. 

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‎07-18-2018 11:51

‎07-18-2018 11:51

Welcome to the Community Forums @Jignajhaveri201! I apologize for the delay of my response and have moved your question to the Versa board.

 

I'll be glad to assist you with your Versa tracker inquiry. How do you wear your tracker? I recommend to move it a little upper from your wrist. You could have accidentally pressed the button and paused the activity while walking.

 

Please let me know if this issue persists by moving the position of your tracker. Catch you later! 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

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‎07-18-2018 11:51

‎07-18-2018 11:51

Welcome to the Community Forums @Jignajhaveri201! I apologize for the delay of my response and have moved your question to the Versa board.

 

I'll be glad to assist you with your Versa tracker inquiry. How do you wear your tracker? I recommend to move it a little upper from your wrist. You could have accidentally pressed the button and paused the activity while walking.

 

Please let me know if this issue persists by moving the position of your tracker. Catch you later! 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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