Versa payments not working at terminal

[Graceiulia]

Hey guys! So I’ve just bought a versa the other day, and I’ve gone through the steps of setting up my card on the Fitbit. I’m in Australia and with the commonwealth bank. However, I have tried to make payments at two different places (including my work, which I know accepts Fitbit pay usually) and the terminal just makes a beep noise and says ‘no contactless’ or something along those lines. Has anyone experienced this problem before? 

[Julia_G]

Hi, @Graceiulia, I had exactly this problem with my Versa when I first set up my card.  I can only think that there was some glitch in the set up, not reported by any error message, because I solved this by deleting the card completely and starting over with setting it up.  After that it has worked perfectly for me, so you might try that.

Good luck, and let us know how it goes.  Welcome to the forums!

[Graceiulia]

Great. Thank you very much, Julia. I will try that!