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Versa receiving all the notifications but texts

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‎08-09-2018 06:07 - last edited on ‎08-10-2018 09:46 by Moderator Alum

‎08-09-2018 06:07 - last edited on ‎08-10-2018 09:46 by Moderator Alum

Hi!  I just purchased a Fitbit Versa & love it.  I believe I set it up correctly and have it selected to receive text notifications.  However, I get all other notifications (calls, facebook, etc)... but no TEXT notifications.  Suggestions??  Oh and I have an iPhone.

Thanks! 

 

 

Moderator edit: Subject for clarity and removed caps 

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‎08-10-2018 10:09

‎08-10-2018 10:09

Hey @shelleymak6376, let me give you a warm welcome to the Community! Oh! Sounds weird that you are not getting text messages on your Versa. But don't you worry, I suggest you to review the troubleshooting stated in this help article: My Fitbit device isn't receiving notifications from my phone and let m know if that works! 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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