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Versa registering heart rate while sleeping 140-180+

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‎01-15-2020 07:50

‎01-15-2020 07:50

Chat was less than helpful;  I'm feeling frustrated because my 1st Versa fell apart in less than a year so Fitbit replaced it, now I am 10 months on the 2nd watch and heart rate is way high which messes up all the numbers, the person on chat was very obvious to not caring.  Anyone have suggestions for solutions? 

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‎01-25-2020 18:48

‎01-25-2020 18:48

@ne1der It's nice to see you around. Sorry for the delayed reply. 

 

Thanks for the details mentioned. I appreciate the time you took to share your experience with our Support team. 

 

Sorry to hear that you experienced this with our team. I've shared your post once again with them and they've mentioned they have reached out to you, please continue the communication through email. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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