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Versa replacement won't set up to my Fitbit account

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‎07-10-2021 08:05 - last edited on ‎07-10-2021 08:17 by Fitbit Moderator

‎07-10-2021 08:05 - last edited on ‎07-10-2021 08:17 by Fitbit Moderator

I received a replacement versa2 10 days ago and I have not been able to set it up with the app at all I've tried it on my tablet and I got a new phone it still will not set up. 

All I've had is problems with this versa2 and this is my 4th replacement I can't even get through to anyone for help. 

 

 

Moderator Edit: Clarified subject

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‎07-10-2021 08:20 - edited ‎10-22-2023 03:52

‎07-10-2021 08:20 - edited ‎10-22-2023 03:52

Hi there, @Shazaraz. Welcome to the Community Forums. We‘re taking into consideration your comments and sentiments in regards to our products and services.

I've seen that you tried recaching out to our Support Team after posting here, but it looks like your chat got disconnected. Please note that the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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