Versa restarting during bike exercise

[GunnarH]

Very often when i use bike exercise it stops. It is like i did not start and i only see my watch face. Sometimes it happens after 30 min and sometime after 10 min and i lose all the data. No sure if the watch restart or what happens when it stops.

I have reset the watch and install again.

i have update everything. 

.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @GunnarH, welcome to the Community Forums.

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. To better assist you with this situation and further investigate, can you please let me know if this issue only occurs when you're tracking an exercise? If so, only with bike or other exercises are also being affected? 

Looking forward to your reply. 

[GunnarH]

It is only when i am outside using bike, have have been hiking and cycling inside and everything ok there. Only thing that comes in my mind is vibrating when i am cycling, holding the handlebar and the fine vibrating and the Fitbit restart.