Versa runs very slow

[Whocares99]

Following the continuing Bluetooth connection issues after updates I was forced to factory reset

now the Versa runs like a 1970’s era computer, it’s so slow with a several second lag after pressing any button or screen action

oh and guess what, it still won’t connect

was working fine before previous updates 

so frustrating I think I’m going to hit it hard with a hammer as I don’t want to give this junk to anyone else 

support is terrible, 2nd Versa fault, last one died, this is next to useless and less than 8 months old and yet large reseller won’t replace and support is as much use as a chocolate fireguard 

Moderator edit: format

[JuanJoFitbit]

Hi @Whocares99, it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa acts slow when pressing any button. I totally understand how you feel about this and I appreciate the time spent trying to get this issue resolved before contacting our forums.

Please let me know how the factory reset was performed. In the meantime, try a regular restart. To do so on your device, follow the steps listed in this help article. After this, monitor your watch and see if the issue gets fixed.

Looking forward to your response.