Versa's battery dies very quickly while riding motorcycle

[Jdia]

My versa is 1 month old.   My Versa battery normally lasts 3 days or so.  I noticed when I rode my Harley yesterday it went from 100% to 40% in 3 hours of riding!!! what’s up with this?

the same happened to my blaze and after two rides my blaze was totally shot and I had to buy the Versa.

Moderator edit: format

[JuanJoFitbit]

@Jdia it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery drains fast when riding your Harley.

I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. After this, monitor your Versa during your rides and see if the issue gets fixed.

Keep me posted on the outcome! 

[Jdia]

No help at all... mainly because you did not read the post... you saw battery drain and threw that link at me.

the issue is it ONLY drains quickly while riding the Harley!

why?   Is it the vibration?   Why does a four day charge only last 4 hours on a motorcycle?

please provide a solution to that question.

[JuanJoFitbit]

@Jdia thank you for getting back. Since the issue persists, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if more assistance is needed.