04-14-2020
06:56
- last edited on
04-29-2020
08:18
by
JuanJoFitbit
04-14-2020
06:56
- last edited on
04-29-2020
08:18
by
JuanJoFitbit
Last 2 days, my battery dies after 15 hours. I've troubleshooted everything I've read online. What do I do now?
Moderator edit: updated subject for clarity
04-29-2020 08:18
04-29-2020 08:18
Hi @Brandod, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
Regarding the battery draining issues that your Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.
I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often.
04-29-2020 09:03
04-29-2020 09:03
I have had the exact problem..what was the solution again?
04-29-2020 09:37
04-29-2020 09:37
I contacted fitbit directly, and they monitored my Fitbit for about 24hrs and confirmed that my battery was draining way too quickly, and sent out a replacement
04-29-2020 12:17
04-29-2020 12:17