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Versa's battery draining in less than 24 hours.

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‎01-03-2019 22:38 - last edited on ‎01-05-2019 11:15 by Moderator Alum

‎01-03-2019 22:38 - last edited on ‎01-05-2019 11:15 by Moderator Alum

I have used the Versa for about three months but since the last update the screen is less responsive. The battery can’t hold a charge for more than 24 hours. It has now switched off and is no longer coming on. It’s just getting hot in the dock.Help.

 

Moderator Edit: Clarified Subject + Format.

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‎01-05-2019 11:16

‎01-05-2019 11:16

Hello @NgoziE, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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