Versa's battery drains fast and won't track heart rate

[Rammons05]

I received a replacement Fitbit versa a couple of months ago and it was working fine. Now, my Fitbit does after about 8 hours each day (before I can get to my workout), and it’s not registering my heart rate anymore. I’ve reset it a couple of times and cleaned the batter connectors with alcohol. After having a previous dysfunctional device, I’m almost ready to make a switch after several years with Fitbit. Seems shortcuts are being taken on quality lately.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Rammons05, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since the battery is draining fast and it won't track your heart rate. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try the tips that are listed in this help article in order to improve the battery level of your watch.

Regarding the heart rate issue, follow the troubleshooting steps that are listed in this help page. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Keep me posted on the outcome.

[Rammons05]

I read through several other posts prior to mine and tried every tip listed. Nothing has worked.

Sent from my iPhone

[CrlyFry]

I have a feeling the HR issue is from the update b/c I've never had a problem before now all of a sudden since the update I do.  

[trying2getfit21]

Since the update, my battery lasts about the same. Really really sad as it's unusable now 😞