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Versa's battery drains fast

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‎05-01-2019 06:33 - last edited on ‎05-02-2019 09:23 by Fitbit Moderator

‎05-01-2019 06:33 - last edited on ‎05-02-2019 09:23 by Fitbit Moderator

My Fitbit (Versa)was fully charged  last night,  when I woke up this morning,  it was at 23%....

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎05-01-2019 06:41

‎05-01-2019 06:41

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo each time and release the buttons.  

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‎05-01-2019 12:23

In response to SunsetRunner

‎05-01-2019 12:23

I followed the instructions,  after receiving your response my Fitbit is currently at 39%....6 hrs later...really 

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‎05-01-2019 12:26

In response to Moe2Joe

‎05-01-2019 12:26

Hi, now it's time to contact Customer Support. Mention specifically that you already did the "restart procedure". 

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‎05-02-2019 09:22

In response to SunsetRunner

‎05-02-2019 09:22

@Moe2Joe Welcome to our Fitbit Community! Regarding the battery draining issue that your Fitbit Versa is experiencing, I was able to get in touch with our Support team and was told that they contacted you via email. Was a solution provided?

 

Thank you for your help my friend @SunsetRunner!

 

See you later! Smiley Happy

JuanJo | Community Moderator

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