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Versa's battery drains fast

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‎07-19-2019 09:14 - last edited on ‎07-22-2019 07:54 by Fitbit Moderator

‎07-19-2019 09:14 - last edited on ‎07-22-2019 07:54 by Fitbit Moderator

My Versa has just started to lose its charge for no apparent reason. When charging it shows 100% but when it’s disconnected after a few minutes it completely loses its charge. Hopefully someone can help as at the moment I have a Versa I cannot use.

 

 

Moderator edit: updated subject for clarity

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‎07-22-2019 07:53

‎07-22-2019 07:53

@KevC0404 I'm sorry for the late response. However, I'd like to welcome you to our Fitbit Community.

 

Regarding the battery draining issues that your Versa was experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm so glad to hear that a solution was provided and you'll be back on track soon.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

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