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Versa's battery drains fast

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‎07-19-2019 10:16 - last edited on ‎07-22-2019 08:59 by Fitbit Moderator

‎07-19-2019 10:16 - last edited on ‎07-22-2019 08:59 by Fitbit Moderator

My Versa is less than a year old and suddenly it keeps dying (I have to charge daily compared to once a week), the time is wrong, it enters wrong calorie and activity.  Sometimes now I have to charge a couple times a day.

 

 

Moderator edit: updated subject for clarity

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7 REPLIES 7

‎07-22-2019 08:58

‎07-22-2019 08:58

@Christinall1968 I'm sorry for the late response. However, let me welcome you to our Fitbit Community.

 

Since your Fitbit Versa's battery is draining fast, I'd like you to try the troubleshooting steps that are listed in this help article. After this, restart your watch as described in this help page. This will refresh your watch internally and is helpful in order to correct the time and stats accuracy. Finally, monitor your Versa for the next 48 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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‎07-22-2019 17:01

‎07-22-2019 17:01

I am having the same exact issue and my Versa is less than a year old too! It just suddenly started doing draining quickly last month. I used to be able to get 4-5 days out of it. Suddenly, I can barely get 30 hours. The suggestions to fix it were not successful for me. 

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‎07-22-2019 17:34

In response to jferrue

‎07-22-2019 17:34

I am also having the problem. I purchased the Versa based on battery life. Mine is only 5 months old and this problem has been going on for atleast 1 month already. None of the suggestions have worked for me.

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‎07-23-2019 04:31

In response to Anvickers12

‎07-23-2019 04:31

I was hoping the most recent update would fix the issue, but it didn't 😞 

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‎07-23-2019 05:57

In response to JuanJoFitbit

‎07-23-2019 05:57

I am having the same exact problem! It just started Sunday.  I have only had my versa for about 2 or 3 months.  I tried everything in the troubleshooting article, and I still have to charge every day! Please help me figure this out!

 

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‎07-23-2019 16:00

In response to JuanJoFitbit

‎07-23-2019 16:00

I am having the same exact issue and my Versa  and it is less than a year old too! It just suddenly started draining quickly last month. I used to be able to get 4-5 days out of it. Suddenly, I can barely get 30 hours. The suggestions to fix it were not successful for me. I was hoping the update to the app would help too. No such luck. I have tried all of your suggestions multiple times. It's not working. Other ideas? 

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‎08-02-2019 09:24

‎08-02-2019 09:24

I'm having the same problem with my Versa too, it needs to be recharged every day.  I've had mine just over a year.  Tried everything but nothing so far makes it better.

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