08-26-2019
13:39
- last edited on
08-27-2019
05:32
by
JuanJoFitbit
08-26-2019
13:39
- last edited on
08-27-2019
05:32
by
JuanJoFitbit
I have had my Versa since Christmas. It was holding charge for at least 3 days, recently it isn't making it through a full day. What can I do to get the battery life back? I haven't even had this for a year.
Moderator edit: updated subject for clarity
08-27-2019 05:31
08-27-2019 05:31
@Homeofhoosiers welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is not lasting as long as it should.
Please follow the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. After this, monitor the battery's behavior and see if the issue gets fixed.
Keep me posted on the outcome!
08-28-2019
06:57
- last edited on
08-29-2019
11:47
by
JuanJoFitbit
08-28-2019
06:57
- last edited on
08-29-2019
11:47
by
JuanJoFitbit
Nope it didn't work, my watch is dying after 9 hours of wear. So I guess I
have to get a new one? Or carry a charger with me everywhere.
--
Regards,
Moderator edit: removed personal info
08-29-2019 11:49
08-29-2019 11:49
@Homeofhoosiers thank you for getting back and trying the tips shared above. Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.
Let me know if you have any questions! 😀
08-29-2019 13:11
08-29-2019 13:11
Mine dies as well. I’ve tried everything and I can make it roughly 9 hours as well where it used to go for a few days.
Sad about it.
Krys
09-02-2019 09:04
09-02-2019 09:04
@Kelizabethb I'm sorry for the late response. However, let me welcome you to our Fitbit forums.
Since your Versa's battery is still draining even after trying the tips mentioned above, I'll forward your case to our Customer Service department and they'll be happy to follow up and assist you accordingly. Please keep an eye on your email account.
I'll be around if any question arises! 😀
09-02-2019 09:16
09-02-2019 09:16
Good morning,
My husband is also experiencing his Versa battery dyeing before the day is out. I bought it for him for Christmas last year. He wears it every day. He use to charge it once or twice a week but now it’s everyday. It’s actually dead on the charger right now, he left for work without.
09-02-2019 10:11
09-02-2019 10:11