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Versa's battery drains fast

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‎02-23-2020 21:23 - last edited on ‎02-24-2020 04:09 by Fitbit Moderator

‎02-23-2020 21:23 - last edited on ‎02-24-2020 04:09 by Fitbit Moderator

My Versa has abruptly gone from holding a charge for the better part of a week (approx 5 days) to hardly lasting 24 hours. This started on Thursday. Was there a firmware update released last week? Are others experiencing this issue? My device is less than a year old!

 

 

Moderator edit: updated subject for clarity

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‎02-24-2020 04:09

‎02-24-2020 04:09

@ejgolden7, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since the battery is draining fast.

 

I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome!😀

JuanJo | Community Moderator

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‎03-20-2020 06:44 - edited ‎03-20-2020 06:46

In response to JuanJoFitbit

‎03-20-2020 06:44 - edited ‎03-20-2020 06:46

Spoiler
Hi JaunJo, unfortunately the settings suggested in the article did not help fix my battery issues. My versa is having trouble staying charged for 24 hours. There was an abrupt shift in battery life around Feb 20th - prior to then it easily held a charge for 5 days. I hadn’t (and haven’t) changed how I use or wear the device. 
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‎03-20-2020 07:56

‎03-20-2020 07:56

I posted about this here yesterday. Same thing is happening to me and started recently as well. 

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