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Versa's battery drains fast

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‎04-17-2020 07:16 - last edited on ‎04-30-2020 07:25 by Fitbit Moderator

‎04-17-2020 07:16 - last edited on ‎04-30-2020 07:25 by Fitbit Moderator

My Fitbit wouldn’t turn on for a few weeks, eventually it did and I charged it for a full 24 hours. I put it on and it had gone dead again within 3 hours. This keeps happening, the battery use to last days and now I’m only getting a few hours a day from it.

 

 

Moderator edit: updated subject for clarity

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‎04-30-2020 07:25

‎04-30-2020 07:25

Hi @caranim, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the battery draining issues that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they sent you an email including some instructions. Please reply to their last email in case a follow up is needed or the issue persists and they'll be happy to assist you.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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