05-01-2020
13:55
- last edited on
05-16-2020
09:37
by
JuanJoFitbit
05-01-2020
13:55
- last edited on
05-16-2020
09:37
by
JuanJoFitbit
Hey, I got a versa for my birthday in Feb this year from my boyfriend and everything was great it does what I need and more and perfect battery life only needing to charge it once a week! Perfect 👌🏼 until recently it’s not even holding the charge for a day’ and no applications or setting have changed since I first set it up! He got it from studio and trying to arrange a return. I didn’t know if it’s a common thing or just might be dodgy please share you stories.... also is there anything Fitbit can do? As it’s only just 3 months old!
thank you xx
Moderator edit: updated subject for clarity
05-16-2020 09:37
05-16-2020 09:37
Hi @Lisa9011, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
I'd like to follow up and help you with your Fitbit Versa since it's experiencing battery draining issues. Please try the tips that are listed in this help article in order to improve the battery life of your watch. After this, monitor the battery's behavior and see if the issue gets fixed.
Keep me posted on the outcome.