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Versa's battery drains fast

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‎05-28-2020 23:34 - last edited on ‎06-25-2020 07:14 by Fitbit Moderator

‎05-28-2020 23:34 - last edited on ‎06-25-2020 07:14 by Fitbit Moderator

I have updated versa recently and the battery then was full, by the night it dies and after when charged i it to full, it was still losing 1% per 2 minutes and when i try to wake it up with my wrist twist, it doesn't work and i have to press any button to wake it up everytime.

 

 

Moderator edit: updated subject for clarity

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‎06-25-2020 07:13

‎06-25-2020 07:13

Hi @Anil97, welcome to our Fitbit Community! Regarding the battery draining issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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