Versa's battery drains fast

[JAC3728]

I've had movers for a little over a year & do love it but since the last two updates my battery doesn't even last a day! 100% when I start my day but 4 hours later it's in the 20% range & I'm just sitting at a desk for most of that time! Followed all the instructions to factory reset, uninstall & reinstall, turn off background, even went back to the regular watch face & still drains like crazy. This is my second Fitbit that crapped out so Garmin is getting my money from now on 😠

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @JAC3728, welcome to our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I'd like you to try the tips that are listed in this help article. This article contains tips that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

[Jules-23]

I am having the same issue since the update. I already have my face dim, always have, I don't receive notifications, I don't have music loaded or anything of the sort. I am 3 hours into my day and my Versa is at 20% after charging it overnight this time. I had to charge it twice yesterday just to make it through the day. I restarted my Versa yesterday and that clearly has not helped.

[JuanJoFitbit]

Hi @Jules-23, thank you for joining us in this thread. Thank you also for trying the tips recommended above.

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.