help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa's battery drains fast

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2020 05:05 - last edited on ‎06-10-2020 06:20 by Fitbit Moderator

‎05-31-2020 05:05 - last edited on ‎06-10-2020 06:20 by Fitbit Moderator

Hi

can anyone help me, I got my versa on Wednesday 27th May, and the battery doesn’t last 24 hours. I’ve turned off the usual things to help save it, but it’s still not helping! What can I do?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
3 REPLIES 3

‎06-10-2020 06:20

‎06-10-2020 06:20

Hi @Heather301, it's great to see you in our Fitbit Community. Regarding the battery draining issue that your Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they will reply to your last email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer

‎06-10-2020 06:41

‎06-10-2020 06:41

Please let me know if they are able to fix the problem, or how they made it right. I am on my second Fitbit Versa, the first one just died out of nowhere. They replaced it with a refurbished one in January. However it is now draining the battery very fast. I charge it to 100% and within 4 hours it is dead. I have turned all of the notifications off, and that seems to have no effect. In all honesty though, why would i want a watch that i cannot use all the features that i got it for.

Best Answer
0 Votes

‎06-10-2020 07:00

‎06-10-2020 07:00

I am also having these issues. However I noticed my watch is not staying connected to my WiFi and wasn’t sure if that was causing the drain in battery? 

Best Answer
0 Votes