06-07-2020
11:48
- last edited on
06-18-2020
07:22
by
JuanJoFitbit
06-07-2020
11:48
- last edited on
06-18-2020
07:22
by
JuanJoFitbit
My Versa has always stayed charged for 6-7 days. Since the last update, my batter is draining within the day. I have always slept with it on to track my sleep but now if I don't put it on the charger, it drains during the night. I have turned off everything that could be causing this, although the settings were the same as before the update.
Moderator edit: updated subject for clarity
06-18-2020 07:21
06-18-2020 07:21
Hi @Cindyrgreen, welcome to our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.
I was able to get in touch with our Support team and was told that they are taking care of your case. Don't hesitate to get back if more assistance is needed.
I'll also be around if any question arises.
06-18-2020 08:11
06-18-2020 08:11