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Versa's battery drains fast

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‎07-20-2020 10:54 - last edited on ‎07-27-2020 04:25 by Fitbit Moderator

‎07-20-2020 10:54 - last edited on ‎07-27-2020 04:25 by Fitbit Moderator

My versa battery has for a while now, lost charge quickly. last night went to bed and it was at 67%. Woke up this morning with 14%, did not track my sleep, got charge to 75% before putting back on, now it will count my steps, but does not track for the hourly steps, or update in my current challenge I am doing.

I think my Versa is about to die. If so I will be moving on to an apple watch. Super frustrated with this today.

 

 

Moderator edit: updated subject for clarity

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‎07-27-2020 04:25

‎07-27-2020 04:25

Hi @tink1963, it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa's battery drains fast  and it won't count hourly steps or update the steps count in challenges. I totally understand how you feel about this.

 

Please restart your Versa as described in this help article. After this, follow the tips included in this help page in order to improve the battery life of your watch.

 

Finally, monitor your Fitbit Versa and see if the issues get fixed.

JuanJo | Community Moderator

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