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Versa's battery drains within 8 hours

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‎11-18-2020 02:41 - last edited on ‎11-18-2020 05:03 by Fitbit Moderator

‎11-18-2020 02:41 - last edited on ‎11-18-2020 05:03 by Fitbit Moderator

this is my third replacement versa now...

This one had started draining within the day. It is charged overnight and says 100% in the morning only to be flat before I finish work 8 hours later. This has only happened over the last week and got progressively worse. Normally the battery would last 3-4 days.

 

 

Moderator edit: format

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4 REPLIES 4

‎11-18-2020 05:02

‎11-18-2020 05:02

Hi @Emwaah, it's great to see you in our Fitbit Community. I'm sorry to hear that the battery of your Fitbit Versa is draining fast. I totally understand how frustrating this is for you.

 

I'd like you to try the tips that are listed in this help article in order to improve the battery life of your Fitbit Versa. After this, monitor the battery's behavior and see if it doesn't drain fast.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎11-19-2020 01:53

In response to JuanJoFitbit

‎11-19-2020 01:53

Bypassed all of that as nothing has changed on the watch setting etc for months and done a factory reset. Battery is flat after taking it off charge 6 hours ago after a full night charge and it saying 100%.

Next fix?

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‎11-21-2020 13:20

In response to Emwaah

‎11-21-2020 13:20

Outcome was I got in touch with support. They gave me a couple of options, in the mean time the fitbit stopped working completely and refused to even turn on and they offered me a 35% off voucher at the fitbit store for a watch that had only been replaced in March. Mind you the 35% at the fitbit store adds up to regular department store prices. Poor form.

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‎11-21-2020 15:52

‎11-21-2020 15:52

I had same issue this month, my Versa 2 was only a couple of weeks old . While I was on a chat with support it rapidly drained. They  did  send a replacement unit. This issue along with attaching new band is very disappointing.  Fitbit seems to stand by their products. However, I Really ,Really believe this model  the worst.

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