Versa's battery is draining fast

[Sarahjowalsh21]

My Fitbit Versa is unable to stay charged than longer than 4 hours?

Moderator edit: updated subject for clarity

[Kim1980]

Mine is lasting 2 days so better than yours but I had to reset mine as it wouldn't charge. It was lasting 4 days and now only 2! Have emailed for help.

[JuanJoFitbit]

@Sarahjowalsh21 @Kim1980, it's great to see you in our Fitbit Community.I'm happy to assist you with your Versa watches since their charge is draining fast. By the way, thank you for trying to get this issue resolved before contacting our forums.

Please try the tips that are listed in this help article in order to improve the battery life of your watch. This article may contain tips that you already tried but you can skip them and proceed with the rest. Finally, monitor your watches and see if the battery issue gets fixed.

Keep me posted on the outcome.

[SusanTA]

HI

While it charges to 100% it runs down fully after less than 4 hours. Its less than 18 months old and this should not be happening??. Hvae reviewed all suggestions but nothing there that works

[Sarahjowalsh21]

Hello,


I have done as follows the battery is dying veey quickly!!

regards,

sarah

[CarDes]

This is my second Versa 2. For the second time, after about 4/5 months,the battery runs low very quick. Instead of 6 days as advertised, it runs now for about 2,25 days. Very annoyed. 

[Kim1980]

I've been twice that 2 days is a normal length of time. Absolute bull as it was lasting 4 days prior to the restart! So I'm still waiting. I have now been asked to sync it 5 or 6 times today so they can see data and I'm slowly getting fed up. I'm doing everything and getting nowhere and I'm still in the 2 year warranty!