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Versa's battery is draining fast

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‎06-08-2020 05:53 - last edited on ‎06-20-2020 07:52 by Fitbit Moderator

‎06-08-2020 05:53 - last edited on ‎06-20-2020 07:52 by Fitbit Moderator

Hi 

 

my fitbit apears to be charging but the battery life is now only between 2-4hours. 
i have had my devise around 12months. 
can you help.

 

 

Moderator edit: updated subject for clarity

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‎06-20-2020 07:51

‎06-20-2020 07:51

Hi @Hkaci, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since the battery is draining fast.

 

I'd like you to try the troubleshooting steps that are listed in this help article in order to improve the battery life of your watch. After trying these tips, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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