help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa's battery lasts only bout 4hrs

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2019 14:07 - last edited on ‎11-26-2019 06:49 by Fitbit Moderator

‎11-25-2019 14:07 - last edited on ‎11-26-2019 06:49 by Fitbit Moderator

I have a versa. Works great, battery draining very fast. Since 11/21. Chated for 9hrs, shut notifications off, sync ect, drained in 6hrs, today charged for 8hrs, showed 100%, drained to 12% in 2hrs. Purpose of smart watch is to give you updates vice looking at phone. Please help.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-25-2019 16:47

‎11-25-2019 16:47

Contact Customer Support.

Best Answer

‎11-26-2019 06:48

In response to SunsetRunner

‎11-26-2019 06:48

@Owen68, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is draining fast. By the way, thank you for turning off the notifications and sync before contacting our forums.

 

If you haven't contacted our Support team as @SunsetRunner advised, I'd like you to try the tips that are listed in this help article. This article may contain steps that you already followed but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎11-26-2019 07:46

In response to JuanJoFitbit

‎11-26-2019 07:46

I have tried all the tips listed.
Best Answer
0 Votes