Versa's battery life decreased

[Xanadu48]

The battery on my Fitbit versa lasts less than 8 hours even after reducing all the suggested items that may be the cause of low battery life. My watch is only 9 months old.

Moderator edit: updated subject for clarity and removed personal information

[N8teGee]

Hi @Xanadu48, good to see you around.

Have you tried restarting your Versa by following the steps here? 

[AlvaroFitbit]

@Xanadu48  Sorry to hear that your Versa's battery is lasting 8 hours and thank you for troubleshooting this issue. Not sure what you have done but I suggest you try the suggestions in this article and also try using a different clock face to discard this possibility. All this in addition to the restart suggested by @N8teGee.

Let me know how it goes.

[Xanadu48]

Tried restarting .. .  and all other suggestions without success. Thanks for you support anyway.  Still under warranty so that's my next option. Unhappy that according to the retailer it needs to  be sent away for 2 weeks while under repair.  

[Elanhui]

Nobody, not even customer support, pointed out the settings app on the device which had set display to maximum time and brightness.  Might want to check this out on your devise to see if it spontaneously did this as mine had when the charge suddenly went down so quickly.

[AlvaroFitbit]

@Xanadu48  thank you for your update and sorry for the late reply. 

Did the retailer was able to replace the device? If you still need assistance then please let me know.

@Elanhui thank you for sharing this as it may help other members in the Community.

I'll be around.

[Xanadu48]

Yes. The retailer replaced watch with a brand new one. Good result

Thanks

[AlvaroFitbit]

@Xanadu48 thank you for letting me know that you got a replacement from the retailer and hopefully you are already back on track. Still sorry for the delay in my response but your post is really appreciated.

I'll be around.