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Versa's battery life drastically went down

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‎11-22-2019 15:07 - last edited on ‎11-23-2019 08:01 by Fitbit Moderator

‎11-22-2019 15:07 - last edited on ‎11-23-2019 08:01 by Fitbit Moderator

My versa lite battery had been working fabulously since August of this year. Lasting for 4 days. The last 4 days the battery has lasted me a day each day. I take my watch off every time i know i we’ll get in contact with water, showing/dishes,etc. 
I’ve tried troubleshooting it myself but the battery life seems to get shorter and shorter. 
I’ve turned off all my notifications. I’ve charged it for 2 hrs each day. 
do not sure what else i can do.

 

 

Moderator edit: updated subject for clarity

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‎11-22-2019 15:13

‎11-22-2019 15:13

Hi @Hertz1010 , contact Customer Support and ask for a battery test. Regards kuzibri

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‎11-23-2019 08:01

In response to SunsetRunner

‎11-23-2019 08:01

@Hertz1010, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the battery is not lasting as long as it should. By the way, thank you for troubleshooting this issue before contacting our forums.

 

If you haven't contacted our Support team as advised above, I'd like you to try the tips that are listed in this help article. This article contains tips that you already tried but you can skip them and proceed with the rest.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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