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Versa's battery life is lasting 1 day

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‎05-20-2019 12:03 - last edited on ‎05-21-2019 07:39 by Fitbit Moderator

‎05-20-2019 12:03 - last edited on ‎05-21-2019 07:39 by Fitbit Moderator

my Fitbit versa battery life is only 1 day before it is down to 10%. I am charging it to 100% and the second i put it on it goes down to 99% and then the battery level continuous to drop at 5% an hour.

 

 

Moderator edit: format

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4 REPLIES 4

‎05-20-2019 12:24

‎05-20-2019 12:24

Hi, try this procedure. Hope it helps. 

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‎05-21-2019 07:38

In response to SunsetRunner

‎05-21-2019 07:38

@tylerlambert It's great to see you in our Fitbit Community! I'm happy to assist you with the battery draining issue that your Versa is experiencing.

 

In addition to the information that shared @SunsetRunner, I'd like you to try the tips and troubleshooting steps listed in this help article in order to improve the battery life of your Versa. After this, test the behavior of your Versa's battery.

 

Keep @SunsetRunner and me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎05-28-2019 06:50

In response to JuanJoFitbit

‎05-28-2019 06:50

It did not work so Fitbit is sending me a new one

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‎05-29-2019 04:08

In response to tylerlambert

‎05-29-2019 04:08

@tylerlambert I'm so glad to hear that our Fitbit Support is sending you a replacement unit. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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