help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa's battery not lasting longer than 14 hours.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2019 19:44 - last edited on ‎01-05-2019 11:07 by Moderator Alum

‎01-03-2019 19:44 - last edited on ‎01-05-2019 11:07 by Moderator Alum

I have a brand new Versa and the longest my battery has lasted is 14 hours. I was expecting at least a couple of days. Anyone else experience this. Any solutions. 

 

Moderator Edit: Clarified Subject.

Best Answer
0 Votes
2 REPLIES 2

‎01-05-2019 11:12

‎01-05-2019 11:12

Hello @KimCreger, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

‎01-07-2019 06:25

In response to MarcoGFitbit

‎01-07-2019 06:25

Thank you !! I was doing my first 25k on Saturday and it completely shut down at 8 miles which was an hour and forty minutes for me. I was soooo disappointed. I had charged it completely over night, put it on at 5:45 am and it was dead by 9 am. I do not allow my apps to run and the only notifications I allow are text. This truly was a huge disappointment.

Kim Creger
Best Answer
0 Votes