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Versa's battery will only hold charge for 4 to 5 hours

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I've tried resetting it, removing apps, turning off notifications, letting it charge overnight  and nothing. The battery seems to drain instantly.

 

 

Moderator edit: updated subject for clarity

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@AliGarza, it's great to see you in our Fitbit Community. I'm happy to assist you with your Fitbit Versa since the battery is draining fast. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you try the tips that are listed in this help article in order to improve the battery life of your watch. This article contains tips that you already tried but you can skip them and proceed with the rest. Finally, monitor the battery's behavior and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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My Versa is 2 years old and I never had a problem with the battery life (4 days usually) until the last software update. I've tried all of the tips and ideas to extend the battery life. Nothing works, I can charge to battery to 100 % at 8 pm at night and it will be at 10 % by 6 pm the next day. Won't even last for 24 hours

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Hi @SunsetRunner, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit Community.

 

Regarding the battery draining issues that your Fitbit Versa is experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums. I would like to follow up and would like to know if the issue persists or if it got resolved.

 

Also, please confirm if you tried the tips that are listed in this help article in order to improve the battery life of your watch.

 

Looking forward to your response.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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Hi JoanJo,

I tried all of the suggestions in the help article. When I had battery life issues I noticed had 3 or 4 different clock faces stored on my versa with the permissions running in the background. I found I had to remove all of the additional stored clock faces and just use one clock face (layers). I  also disable the clock permissions (internet & run in the background) and turned off the "always connected" toggle. Then I did a factory reset a couple of times and it appears to have fixed the battery life issues. Now my versa has a battery life of 3 to 4 days. My opinion, is if additional clock faces are stored on the watch with all of the background permissions, it appears to drain the battery pretty quickly 

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