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Versa's green light won't turn on and battery drained fast

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‎08-07-2019 06:03 - last edited on ‎08-08-2019 06:24 by Fitbit Moderator

‎08-07-2019 06:03 - last edited on ‎08-08-2019 06:24 by Fitbit Moderator

I am so frustrated with my Versa watch. The green light is no longer working and now my battery dies within hours of leaving the house. I have to take it off during the day since it is useless on dies. I can't afford to buy another one at this time. I had another one Fitbiy Charge 2 which I gave away when I purchased the  Versa now I can't track anymore. Sad!

 

 

Moderator edit: updated subject for clarity

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‎08-08-2019 06:21

‎08-08-2019 06:21

@Msnece627 it's great to see you in our Fitbit Community! I'm sorry to hear that your Fitbit Versa's battery is draining so fast and the sensor lights stopped turning on.

 

Make sure that the heart rate feature if turned on. If it's on, please restart your Versa as described in this help page. After this, check out if the green lights turn on.

 

Regarding the battery draining issue, check out and follow the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your watch. Finally, monitor your Versa's behavior and see if the issues get fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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