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Versa's heart rate monitor lights turn on randomly

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‎10-30-2019 13:12 - last edited on ‎10-08-2020 11:22 by Fitbit Moderator

‎10-30-2019 13:12 - last edited on ‎10-08-2020 11:22 by Fitbit Moderator

My versa heart rate monitor  is showing a heart rate while sitting on the counter for 5 hours. It just randomly lights up with a heart rate. Is anyone know how to fix this problem?

 

 

Moderator edit: updated subject for clarity

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‎10-30-2019 13:49

‎10-30-2019 13:49

There is a Settings option to turn off heart rate.  You could use that when taking it off for an extended period.  From main screen, scroll right (swipe left) until you get to 'Settings'; tap that and scroll down to 'Heart Rate'.

 

I expect that won't satisfy you and you want it to know it's not on your wrist and just stop heart rate.  There's nothing you can do about that. 

But I expect those heart rates are not actually being used.  I always have a gap in heart rate chart when I take it off when showering.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-30-2019 14:38

In response to JohnnyRow

‎10-30-2019 14:38

Thank you
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‎10-08-2020 08:24

‎10-08-2020 08:24

I have the exact issue. It probably started a few weeks ago.  I wonder of this causes any accuracy issues. It seems that my averages are slightly higher than before this issue. I wish I had a solution, misery usually likes company. 

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