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Versa's notifications turn off at midnight

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‎06-01-2020 21:44 - last edited on ‎08-12-2020 04:29 by Fitbit Moderator

‎06-01-2020 21:44 - last edited on ‎08-12-2020 04:29 by Fitbit Moderator

.. Or roughly that. When I wake up in the morning I have to delete the fitbit app and reinstall to get notifications... It says that my phone needs a restart but that isn't the case and this is everyday. 

All software up to date. Please help!

 

 

Moderator edit: updated subject for clarity

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‎08-12-2020 04:25

‎08-12-2020 04:25

Hi @Jacycottingham, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your the notifications feature turn off on your Versa at midnight. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor the notifications feature and see if they don't turn on at midnight anymore.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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