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Versa's screen is completely white

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‎05-26-2020 19:14 - last edited on ‎06-30-2020 04:19 by Fitbit Moderator

‎05-26-2020 19:14 - last edited on ‎06-30-2020 04:19 by Fitbit Moderator

Hey all! Got a Versa Lite for Christmas. In that one, the screen completely blacked out after 5 months. I got the replacement two weeks ago, now the screen randomly goes all white. Any ideas?

 

 

Moderator edit: updated subject for clarity

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‎06-30-2020 04:19

‎06-30-2020 04:19

Hi @BarbLygren, it's great to see you in our Fitbit Community! Regarding the screen issue that your Versa Lite has experienced, I was able to get in touch with our Support team and was told that they assisted you via email.

 

I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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