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Versa's screen is very hard to see

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‎04-26-2020 20:01 - last edited on ‎08-05-2020 07:02 by Fitbit Moderator

‎04-26-2020 20:01 - last edited on ‎08-05-2020 07:02 by Fitbit Moderator

Screen comes on and then goes very snowy so you can see anything.

 

 

Moderator edit: updated subject for clarity

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‎08-05-2020 07:02

‎08-05-2020 07:02

Hi @Tammyhellier, it's great to see you in our Fitbit Community! Regarding the screen issue that your Fitbit Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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