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Versa's screen shows the Fitbit logo only

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‎05-30-2020 09:51 - last edited on ‎06-10-2020 07:10 by Fitbit Moderator

‎05-30-2020 09:51 - last edited on ‎06-10-2020 07:10 by Fitbit Moderator

Went to charge my Versa. When I put it on the charger. I just had the Fitbit symbol. Know it wo t come back on. What’s wrong?

 

 

Moderator edit: updated subject for clarity

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‎06-10-2020 07:09

‎06-10-2020 07:09

Hi @Walker1964, welcome to our Fitbit Community! Regarding the screen issue that your Fitbit Versa has experienced, I was able to get in touch with our Support team and was told that they assisted you via chat. Please contact them with the reference number they provided in case the issue persists.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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