help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa's screen stuck on paid product I do not want

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-13-2020 18:55 - last edited on ‎07-14-2020 11:12 by Fitbit Moderator

‎07-13-2020 18:55 - last edited on ‎07-14-2020 11:12 by Fitbit Moderator

Screen stuck.  Says this is a paid product. I do not want can't make it go away.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎07-13-2020 23:57

‎07-13-2020 23:57

That sounds like you may have installed a clockface that requires a payment. If that's the case, and you don't want to pay for the clockface, then just choose and install a different clockface from the app.

View best answer in original post

Best Answer
1 REPLY 1

‎07-13-2020 23:57

‎07-13-2020 23:57

That sounds like you may have installed a clockface that requires a payment. If that's the case, and you don't want to pay for the clockface, then just choose and install a different clockface from the app.

Best Answer